Privacy Policy

Last updated: May 25, 2026

1. Information We Collect

We collect information you provide directly, including your name, email address, phone number, and search criteria when you use ProSpaces, LLC to find medical practice locations.

We also collect provider data from the Centers for Medicare & Medicaid Services (CMS) Physician Compare dataset, which includes information about healthcare providers across the United States.

2. How We Use Your Information

  • To provide and improve our medical practice location analytics
  • To connect you with healthcare brokers and real estate professionals
  • To send you updates about markets you have expressed interest in
  • To comply with legal obligations

3. CMS Data Attribution

ProSpaces, LLC uses publicly available data from the CMS Physician Compare dataset. This data is used under the CMS Open Data Policy. Provider information displayed on ProSpaces, LLC is for informational purposes only and does not constitute an endorsement.

4. Data Sharing

We share your inquiry information (name, email, phone, and search criteria) with licensed healthcare real estate brokers when you submit a contact request, to facilitate connections between physicians and broker professionals.

We do not sell your personal information to third parties.

5. Data Security

We use industry-standard encryption (TLS) for data in transit. Our database is hosted on DigitalOcean with managed PostgreSQL, using SSL connections in production.

6. Cookies and Tracking

We use cookies to maintain your session and remember your preferences. We do not use advertising or tracking cookies.

Types of cookies we use:

  • Essential cookies: Required for session management and security. These are necessary for the website to function and cannot be disabled.
  • Analytics cookies: We use anonymized analytics to understand website traffic and improve our service. No personally identifiable information is collected.

You can control cookies through your browser settings. Disabling essential cookies may limit functionality.

7. Data Retention

We retain personal data only as long as necessary to provide our services:

  • Account data: Retained while your account is active. You may request deletion at any time.
  • Inquiry data: Retained for up to 2 years for customer service purposes.
  • Analytics data: Retained in anonymized form for up to 12 months.

8. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate personal data
  • Erasure: Request deletion of your personal data ("right to be forgotten")
  • Data Portability: Request your data in a machine-readable format
  • Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at [email protected]. We will respond to requests within 30 days.

California Residents (CCPA): Under the California Consumer Privacy Act, California residents have the right to know what personal information we collect, request deletion, and opt-out of the sale of personal information. We do not sell your personal information.

EU Residents (GDPR): If you are located in the EU, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.

9. International Data Transfers

Your information may be transferred to and processed in the United States where our servers are located. We ensure adequate protection for international data transfers through:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions where applicable
  • Additional security measures for data in transit

10. Children's Privacy

ProSpaces, LLC is not directed to individuals under 18. We do not knowingly collect information from minors.

11. Contact

For privacy concerns, contact us at [email protected].

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date at the top.

We encourage you to review this privacy policy periodically for any changes.

13. Disclaimer — Not Medical Advice

ProSpaces, LLC provides market data and analytics only. Nothing on this site constitutes medical advice, legal advice, or a recommendation to open or expand a medical practice in any specific location. Consult qualified professionals before making business decisions.